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Support & care.
Find the details you need, thoughtfully gathered in one place.
Contact
Contact details will be added before launch. Contact information
Delivery
Delivery destinations, rates and transit times will be confirmed before orders open. Delivery information
Warranty, Set Up & Care
theamberhair Ivory and Navy & Gold each have a 12-month warranty. Coverage and claim details, as well as assembly and care instructions, are being confirmed before orders open. Please check each product page for details.
Warranty FAQ & Returns
Ivory and Navy & Gold each have a 12-month warranty; full warranty answers are being confirmed. Our full returns and refunds policy will be published before orders open; your statutory rights as a UK consumer are unaffected. Returns & refunds
Product questions
Product-specific information is shown on each product page.